WorldAlert

It’s a big, wide world out there. And you never know who you can trust. More shoppers, more opportunity, but also more risk that you might be ripped-off by fraudsters.
What can you do? WorldAlert is a solution that businesses like yours have requested for some time. A sophisticated fraud-detection system. It checks individual transactions against a global database of millions. It saves you spending time doing the detective work and it has millions of transactions worth of experience. It saves you paying the cost of successful fraud. It helps put you in control of who you do business with.

WorldAlert at a glance

• A fraud-detection and screening solution from WorldPay
• automates and enhances fraud decision making
• identifies possible instances of fraud by monitoring and analysing each transaction against a global database of millions
• enables you to decline transactions from selected addresses automatically
• reduces exposure to fraud and chargebacks
• minimises financial loss for all parties in a transaction
• carries out fraud checks and authorisation concurrently in ‘real-time’
• removes your need to develop expensive in-house solutions and to maintain and monitor their performance and keep them up to date.

Reducing the cost of fraud

The cost of fraud is reflected not just in the potential revenue loss from a single fraudulent attack but also the cost and hassle of dealing with chargebacks. WorldAlert enables you to reduce the risk and the cost of fraud to your business.

Better fraud decision making

WorldAlert is a sophisticated fraud detection system. Unlike in-house systems, it checks individual transactions against the whole of WorldPay’s global merchant database. WorldAlert stores each transaction after checking to build up historical data patterns. This means that the system continues to get smarter as we constantly develop it based on our experience of reviewing millions of payments.

Fast and simple to use

Each transaction is checked by WorldAlert concurrently with bank authorisation to minimise the total processing time.

You can decide whether to apply any blocks of your own, based on your internal records and your company’s experience. For example, you will be able to block e-mail addresses and IP addresses if you believe that these are related to fraudulent users.

If the transaction breaches any blocks that you have already applied, it will be declined immediately. The shopper will be advised that the transaction was not processed and you will be notified via the confirmation e-mail and the WorldPay Customer Management System (CMS).

If no blocks are in place, the transaction is checked against the WorldAlert database and if a fraudulent pattern is detected, it will generate one of two responses:

1. Warning, strong chance this may be fraudulent.
2. Caution, inconsistencies with transaction data, take care.

Your choice of action

WorldAlert gives you information based on the global anti-fraud experience of one of the world’s leading payment solutions providers. You can then make an informed decision on what action to take next. A fraud alert does not mean you have to lose the business. If you do not wish to decline the order immediately, you may decide to make further checks with your customer or fulfil the order after settlement.

Reducing internal development costs

More and more online businesses are investing limited time, resources and funds in the development and operation of their own anti-fraud systems. WorldAlert is extremely cost-effective compared with competitive offerings, it’s simple to use and it gives you the opportunity to expand your online business safely in line with the continuing worldwide growth of e-commerce.

Part of a range of anti-theft initiatives

Our state-of-the-art fraud prevention techniques have always given you
the best on offer, including address verification; use of the cardholder
verification number, and of course our world-leading Guarantee. And you
can tailor these solutions to suit your business needs.

A tailored solution

The comprehensive WorldPay portfolio means that you have the flexibility to tailor anti-fraud solutions to your individual business needs. If, for example, your monthly transactions exceed a certain level, you may find it more cost-effective to take out the WorldPay Guarantee which incorporates WorldAlert.

Pricing

• WorldPay Guarantee customers: WorldAlert is included with WorldPay Guarantee at no extra cost - for details of WorldPay Guarantee pricing click here.
• WorldDirect customers: WorldAlert costs 6p per transaction for UK customers.
• BankDirect customers: WorldAlert costs 10p per transaction and 30 GBP per month for the optional configurator.